Newcastle Medical Centre

Practice Information

Same Day Appointments 

The Practice operates a nurse triage system which runs Monday to Friday until 10:00 am.  All you need to do is telephone the surgery before 10.00am to be triaged by the Nurse.   The Nurse will either advise treatment or sign post you to the relevant clinician.  

Routine Appointments
You can make routine appointments with the Doctor, Nurse Practitioner or the Nurse up to three months in advance.  If you would like to make an appointment for a blood test this must be booked before 4:00pm and only Monday to Friday.

Only one problem will be discussed per consultation unless other problems are urgent.  Be aware that the Doctor may ask you to make a further appointment.

The Practice currently offers appointments on a Saturday for routine annual reviews which include asthma and weight management.  Cervical smear appointments can be arranged on a Saturday afternoon, however, blood tests can only be done on a Saturday morning before 12.00.  If you would prefer one of these appointments please telephone reception on 0191 2322973 to arrange. Please note there is no telephone availability during this time.

A DNA (did not attend) is someone who does not turn up for an appointment nor do they ring to cancel the appointment enabling us to offer it to someone else.  If you are unable to keep your appointment please telephone the Practice and advise us so that we can offer it to somebody else.

Sign Posting
When you call for an appointment we now offer a sign posting system where you will be asked a few simple questions relating to your problem.  The reason for this is so we can sign post you to the relevant clinician, this may be a Nurse Practitioner or a GP.  We would like our patients to co-operate with the staff in this matter however, we understand this is your choice and if you do not want to give sensitive information to the receptionist you will still be seen by a clinician but may have to book a further appointment.

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