Complaints can be made verbally to any staff. Alternatively you may download a complaints form. Please print this form, fill in the details, and either hand in at reception or send it for the attention of the Practice Manager. Receipt of your complaint will be acknowledged in five working days.
We will try to
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address your concerns fully
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provide you with an explanation
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discuss any action that may be needed
We hope that you will be satisfied that we have dealt with your complaint thoroughly. However, if this is not possible and you wish to continue with your complaint, we will direct you to the appropriate authorities.
